At Emergent AI, we respect your privacy and are committed to protecting the information you provide when using our website, platform, and related services. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We Collect
When you use Emergent AI, we may collect information you provide directly, such as your name, email address, account details, billing information, project information, prompts, and other content you choose to submit.
We may also automatically collect certain technical information, including your IP address, browser type, device information, operating system, pages visited, usage activity, and general interaction data. This information helps us understand how our services are used and improve platform performance.
2. How We Use Your Information
We may use collected information to provide, maintain, and improve Emergent AI and its features. Your information may also be used to create and manage accounts, process payments, provide customer support, communicate important service updates, prevent misuse, troubleshoot technical problems, and maintain platform security.
Where permitted by applicable law, we may also use aggregated or anonymized information for analytics, research, and product improvement.
3. AI and Project Data
Emergent AI allows users to submit prompts, instructions, files, and other project-related information. This information may be processed to provide requested AI-powered features and generate project outputs.
Users should avoid submitting sensitive personal information unless it is necessary and permitted under the applicable service terms. You are responsible for ensuring that the information you provide does not violate another person's privacy or legal rights.
4. Cookies and Similar Technologies
We may use cookies and similar technologies to keep you signed in, remember preferences, understand website usage, improve functionality, and support security. You may be able to control certain cookies through your browser settings, although disabling them may affect some features of the website.
5. Sharing of Information
We may share information with trusted service providers that help us operate our platform, process payments, provide hosting, deliver communications, analyze usage, or provide technical services. These providers may only access information as necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, security concerns, or to protect the rights and safety of our users, company, or others.
6. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no online service can guarantee complete security, and you should understand that internet-based services carry inherent risks.
7. Third-Party Services
Emergent AI may integrate with third-party services, APIs, payment providers, analytics platforms, databases, or other external technologies. These services may collect or process information according to their own privacy policies. We recommend reviewing the privacy practices of any third-party service you choose to connect with your project.
8. Your Privacy Choices
Depending on your location and applicable laws, you may have rights regarding your personal information, including requesting access, correction, deletion, or a copy of certain information. You may also have options to manage communications and certain privacy preferences.
To make a privacy-related request, contact us using the contact information provided on our website.
9. Children's Privacy
Emergent AI is not intended for children who are not legally permitted to use the service in their jurisdiction. We do not knowingly collect personal information from children in violation of applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, or legal requirements. Any updates will be posted on this page with a revised Last Updated date.